F.A.Q.

How do I open an account with Shepley?

Shepley specializes in supplying builders and building professionals. We ask you to fill out an application for a cash or credit account with us. These are available on line or at any of our sales offices in Hyannis, Wellfleet or Nantucket. With a builder’s blessing and involvement in the order process, we will open up accounts for homeowners who want to handle the financial side. We think of it as a three legged stool with owner, builder and supplier each making a leg. If you take away the builder leg, you end up with a two legged stool, which doesn’t make for very stable seating.

How do I choose a builder?

You might choose a builder by their reputation, by projects of theirs that you’ve seen and liked, by referral from friends or satisfied customers, or by referral from us. It is important to match the builder’s skills to the job and also to find someone who is a good personality match. Building is an intimate process that requires a lot of decision making. You want a builder who can help you through and who can clarify, not confuse. Your builder is your guide.

Do you stock windows and doors?

Shepley stocks some basic Andersen units. Because there are so many options available in windows and doors, most items need to be ordered. We have relationships with many window and door suppliers, so we can get you exactly what you want! Many times your order will be here in one to three business days. We are experts at special orders and very experienced at helping you order not only what you want but also what you need, for our demanding New England environment. We’ll help you get it right….the first time.

How do I know Shepley will give me the best prices? OR Is it cheaper to shop with the Big Box stores?

Shepley gets more practice selling building materials than anyone in this market and that means we can buy it right. Remember the old adage, “You get what you pay for”? Too often consumers fall for the bait and then find they got switched. There are no price miracles out there and we’re happy to go head to head with any big box. What you’ll get from us at no extra charge is the deepest bench of talent on any team in this market. We sell it, we service it and we stand behind it.

Where do you deliver and how much does it cost?

We will deliver your order within a 75 mile radius of Hyannis at no charge. Often times we can offer you same day delivery if the order is placed in the morning. Usually a one day notice is sufficient for any delivery. Special arrangements can be made for deliveries outside of our standard delivery area.

 

Central Location:
Shepley
216 Thornton Drive, Hyannis, MA 02601
Phone: 508-862-6200
Toll-free: 800-227-7969
Facsimile: 508-862-6012

Shepley Showcase
75 Ben Franklin Way, Hyannis, MA 02601
Phone: 508-771-7227
Toll-free: 877-909-7227
Facsimile: 508-771-7044

Nantucket Office
20 Greglen Ave., Nantucket, MA 02554
Phone: 508-325-0400
Facsimile: 508-325-0359

Wellfleet Office
2238 Route 6, Wellfleet, MA 02667
Phone: 508-349-2280
Facsimile: 508-349-3078

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