Shepformation Monthly Newsletter
Information, resources, and news from Shepley for building professionals on Cape Cod and Nantucket.
Old Friends Are Never Forgotten
We lost two old friends this month. We share our sadness with you at losing them but we got a lot of joy from having known them. They both had a lot of friends in the industry, all around Cape Cod, and far beyond. In order of chronology...
Customers May Not Always Be Right, But It’s Our Job To Help Them Get There!
Let’s never forget that customers are our only reason for being able to succeed and stay in business. My dentist has a sign on his wall that says, “Ignore your teeth, they’ll go away”. Doesn’t that work for customers too? Our customers are...
Make Summertime The Right Time
We work in a cyclical business that has its ups and downs due to the seasons and weather, but there is a puzzling difference between the Cape & Islands and the rest of New England. In our market, construction slows down during the summer,...
“The problem is never how to get new, innovative thoughts into your mind, but how to get the old ones out.”
Dee Ward Hock, founder and former CEO of the Visa credit card association
No, I am not on your vacation (but I’m still glad you’re here)
The easiest thing we do by the end of August is to begin to resent some of our summer visitors. Looking at them from our native perspective, it’s clear that they aren’t too sure where they’re going, not too urgent to get...
What’s In Your Pocket
Folding pen knives have been around since the 15th century and served many purposes including sharpening a lot of quill pens in the years leading up to the 1800’s. Blades became longer and jack knives became popular...
Calmer Choice
“It is not necessary to change...but then again, survival is not mandatory” Edward Deming I believe we can also credit Mr. Deming with one of my all-time favorites, “You get what you inspect, not what you expect”. Plentiful are the ways...