Shepformation Monthly Newsletter
Information, resources, and news from Shepley for building professionals on Cape Cod and Nantucket.
May 2014 – What You Want Isn’t Always What You Need
How many times do we, or our homeowner clients, look at one aspect of a situation without considering the whole picture? A perfect example is one I ran across the other day in which a builder asked me to review a disclaimer he had written....
Customers May Not Always Be Right, But They Will Always Be Our Customers
Let’s never forget that customers are our only reason for being able to succeed and stay in business. My dentist has a sign on his wall that says, “Ignore your teeth, they’ll go away”. Doesn’t that work for customers too?...
October 2013 – The Ounce Of Prevention is Still Worth More Than The Pound of Cure
The proverb “Well begun is half done” was actually referred to as a proverb by Aristotle, who died 322 B.C., so it was a well-known saying even before his time. As we all know, the effects of an error or omission multiply through the job,...
“We should all be concerned about the future because we will have to spend the rest of our lives there.”
Charles F. Kettering
September 2013 – No, I’m Not On Your Vacation (But I’m Glad You’re Here)
The easiest thing we do by the end of August is begin to resent some of our summer visitors. Looking at them from our native perspective, it’s clear that: they aren’t too sure where they’re going, not too urgent to get there, and may in...
August 2013 – What’s In A Paint Job
Until the middle of the 19th Century, most Americans didn’t have much use for paint. Wood was plentiful, and paint was difficult to make and not very effective as a weather coat. You couldn’t run down to the local hardware store to buy a...
July 2013 – Parachute Packing
The important thing in a recovering economy is to keep your eye on the details, though. As your volume begins to increase, so can your errors and omissions. Your job is to build new business on a solid footing. The number one area in which...